The usability of most of the site is actually not bad; I even like the design look and feel. However, the signup process is where I had (and am still having) trouble with. Just simply getting a reply from them on anything takes hours and hours, but when you look search usability and mailchimp.com, they are all kinds of busy writing blogs about their mobile usability testing and how great they are. So they are so focused on their mobile they forgot that the #1 focus should be getting new users fast, and keeping them with good support… what a JOKE! Mailchimp.com is usability and customer support FAIL!
Great article comparison and review! Man I wished I had read this before getting in bed with mailchimp.com – You are correct they have the WORST customer service there is… I have been waiting for more than 24 hours now for a resolution as to why they suspend my account – turns out I didnt answer some questions in a lengthy email they send out. I could not call them because they do not have a phone number.
Split testing is one of those tasks that I’ve always hated because of how complicated and time consuming it is. I knew it was important but man, was it difficult to get right…that is, until now. Like all of Promote Labs software Split Test Monkey takes a really complex task and makes it “point and… “Split Test Monkey takes a really complex task and makes it “point and click” easy.”
The image above is a screenshot from my account showing that I have three follow up messages set at the moment. The first one is the eBook, the second one arrives a few days later and is a thank you message, and the third one is a tactic that I use on my blogs that I only share with my email subscribers. The follow up email function allows me to create a deeper sense of value with everyone who is subscribed.

With a newly redesigned email editor, which makes it easy to pick back up on draft messages right where you left off or turn them into drip messages, AWeber is an email marketing app that does it all. If you need a professional email tool that’ll help you grow your lists and offer live phone support if you get stuck, it's a great email app to try. - Matthew Guay
To be really frank and honest some of the email submit forms I see out there look dreadful. The fonts are all different to the blog itself and the box is out of line with the formatting. It is vital that you appear trustworthy at this stage because you are asking for your readers’ personal email address. Any hesitation because of a funked design could cost you the subscriber.
To manage expectations, it’s a good idea to send your subscribers a quick follow-up email immediately after they’ve subscribed. This is an optimal opportunity for you to, not only thank them for subscribing, but to also to introduce yourself, send them material that you think they’ll be interested in as new subscribers and remind them how often to expect your messages. Almost all email service providers give you the option to create an autoresponder workflows (something we’ll talk about a little bit later), so use it!
“Mailchimp was great when I just had a blog. Now that I have my book, I’m starting to have products, it’s more of a business. I didn’t think that Mailchimp could handle me. I needed something a little more versatile that could target the people that I sent things to depending on what list they were on or what they clicked. It needed to be a little more sophisticated for me. That’s why I needed to switch over.”
But honestly, we think you'll love the membership. There's simply too much valuable information inside (300+ videos plus updates) that it would cost you more to leave this deal behind. And we think you'll love the training so much that you'll want to remain a member. Secure your spot now for lifetime access and we'll look forward to seeing you inside the members area!
Smart from Scratch is a course I created to walk you through the process of choosing and testing a business idea, as well as getting your first customers. If you already have a business, this course isn’t for you, but if you’re just getting started—or you don’t know where to start—this course is for you. [Full Disclosure: As an affiliate, I receive compensation if you purchase through the Genius link to the right.]

Split testing is one of those tasks that I’ve always hated because of how complicated and time consuming it is. I knew it was important but man, was it difficult to get right…that is, until now. Like all of Promote Labs software Split Test Monkey takes a really complex task and makes it “point and… “Split Test Monkey takes a really complex task and makes it “point and click” easy.”


Of course, you probably already know that Aweber has been around since 1998, that’s like a million years in internet time that is, lol.  They are located in Chalfont, PA which is fairly close to Philadelphia.  So you know when you are working with them you are literally working with the best in the industry.  Because really, how would they have survived this long if their product is crap?

Have, no doubts! This is the highest quality content that I have come across. I wast able to actually save time and get products out quicker and it will flat out help your bottom line. I went from barely doing 3 figures monthly, to 4 figures monthly all because of this system and products. I have bought over 10 products and have never been disappointed! - E. Mason


And I was sold. I couldn’t have people not receiving their intended emails. And I thought, if the features and reliability were good enough for big bloggers, I’ll probably find everything I need there as well. Now I have over 1200 subscribers and everything was done reliably in 2 years, so I’m staying (except I find strong reasons to change services).

Click through rates. Once your subscribers have opened your email, are they actually taking the action you need them to take? If you think that you have a low click-through rate, perhaps your body copy is not as effective as it needs to be. Consider the following: Is the copy of your email relevant to the subject line? Did you offer real value to your subscribers in the email? Is your call-to-action clear enough? Is the link easy to find?
With Aweber, it is very easy to sort through your list to find out who hasn’t confirmed. But as far as I can tell, there’s no way to send out an automatic reminder. However, you can do this manually since you have their email address. Plus I believe you can tell if they’ve even looked at the confirmation email so you can sort out who you want to remind vs someone who is truly not interested anymore.
After you’ve set up your email automation workflow, you might want to start targeting your audience in more specific ways. For example, you may want to send those who have clicked through to read your “social media automation for dummies” blog post a follow-up email with more information on social media automation and how your product can offer a solution.
I wasn’t sharing my affiliate link for ConvertKit (but I am now – I earn a commission if you buy with this link) as this move was happening because I wanted to take a couple of months to really test it out.  After using it for more than three months now, however, I’m extremely happy with the results and am confident in my recommendation. Please note that I do receive a commission from the affiliate links to ConvertKit that are on this page. [Full Disclosure: I’m a compensated advisor and an affiliate for ConvertKit.]
The tag is a bit of metadata added to a subscriber’s profile to track their activity or preferences. Tags can be used to keep track of purchases, what a subscriber is interested in (e.g. design vs. marketing), how engaged they are (clicked a link in a launch sequence) and where they were imported from. A subscriber can have an unlimited number of tags.

I wasn’t sharing my affiliate link for ConvertKit (but I am now – I earn a commission if you buy with this link) as this move was happening because I wanted to take a couple of months to really test it out.  After using it for more than three months now, however, I’m extremely happy with the results and am confident in my recommendation. Please note that I do receive a commission from the affiliate links to ConvertKit that are on this page. [Full Disclosure: I’m a compensated advisor and an affiliate for ConvertKit.]
But the truth is more complicated. You only have one social media account, Facebook — because “everybody is on it”. And you don’t understand why anyone needs a whole YouTube channel. You’ve never uploaded a video to YouTube. And starting your “own blog” is crazy talk. Your read blogs — like this one, but why start your OWN blog? Sounds scary. Hell, you’re still on the bubble about whether you need a website.

With Aweber, it is very easy to sort through your list to find out who hasn’t confirmed. But as far as I can tell, there’s no way to send out an automatic reminder. However, you can do this manually since you have their email address. Plus I believe you can tell if they’ve even looked at the confirmation email so you can sort out who you want to remind vs someone who is truly not interested anymore.
Now you have created your first email list using Mailchimp, and it’s time to grow your Email list. Obviously, we will be designing the Email signup form in the next step, but first it’s a good idea to import your existing subscriber list to MailChimp. MailChimp supports all major services like Feedburner, salesforce, Eventbrite, Zendesk and many more. Importing from Feedburner to Mailchimp is easy, and you can refer to this guide which will help you to get started. Do remember, your list is free for first 2000 subscribers only, so if you are exceeding the list, you need to start paying.
It was pretty easy to transition over to Aweber. Basically you need to let Aweber know that you are switching from MailChimp, export your contacts to a CSV file and then cut and paste the contacts in. The only pain was recreating all of my forms and autoresponders…especially the popup. I would recommend just signing up for Aweber from the start and not having to deal with it later.
There are two great things about Mad Mimi. First: it's very cheap. Second, it's very easy to use. These two factors may convince users to purchase a plan. However, some users will find that there are some noticeable omissions when it come to more advanced functionality, particularly in the autoresponder and split testing department. - Chris Singleton
I am not a business selling anything yet but for MailChimp I have to give a business address that will be shown in the newsletters. I dont wanna give away my private address as well but how can I still legally (with the opt-in and everything) collect email address and be able to send newsletters? Would you still recommend MailChimp for strategic purposes or do you have any other ideas?
I wasn’t sharing my affiliate link for ConvertKit (but I am now – I earn a commission if you buy with this link) as this move was happening because I wanted to take a couple of months to really test it out.  After using it for more than three months now, however, I’m extremely happy with the results and am confident in my recommendation. Please note that I do receive a commission from the affiliate links to ConvertKit that are on this page. [Full Disclosure: I’m a compensated advisor and an affiliate for ConvertKit.]
Send new subscribers a “welcome” sequence. This is the message that you send to people right after they subscribe to your email list. It could contain a link to your lead magnet for an easy download, a thank you for subscribing, or maybe a call-to-action to check out your most popular blog posts. Every email list needs a welcome series: don’t miss this chance to “woo” your new subscribers and turn them into loyal fans!

Looking for a place to start promoting your list? Look no further than the followings you already have established! If you’re actively creating and sharing content on a platform like Facebook or Twitter, try reaching out to your audience and encouraging them to sign up to your list. After all, they’re already finding value in the content you’re sharing. Now it’s time to take your relationship to the next level.
Open rate shows a percentage of total recipients that viewed your email. You can track it in HTML emails that include a transparent image (a tracking pixel). When it’s loaded, an email is tracked as open. This metric isn’t 100% accurate. As mentioned earlier, some email providers block images, and a user needs to enable them to see the visual elements.
Enter the autoresponder. The autoreposnder (or as ConvertKit calls it, a Course), is a series of messages that get sent in succession automatically. You write them once, determine the frequency, and then subscribers get these same messages no matter when they join your list. It’s a fabulous strategy because you build it once and then you can rest knowing that even if you can’t send something in real-time, they are still getting these carefully crafted emails.
There are hundreds of millions of users on social platforms including Facebook, Twitter, Instagram, YouTube, Google, LinkedIn just to name a few. Many of these people are looking for exactly what you offer. And unlike traditional marketing where you must pay huge monies upfront for advertising in print, radio, television and outdoor the digital marketing world has changed the game. You can get started online advertising with daily budgets as low as $1. Then optimize and scale up based on research. You can even boost your free content to increase views and conversions.

Write great subject lines. David Ogilvy once said that 80 cents of your dollar should be spent on writing headlines. With emails, the subject line is just as important. If it doesn’t catch your attention, you won’t open it. So, spend the majority of your time writing and polishing your subject line. A great email subject line entices curiosity about the content of the email. It’s also personal, and highly relevant to the recipient. To learn more about how to write amazing subject lines, we have an entire blog post on the topic: 30 Successful Bloggers Share Their Best Converting Email Subject Line.


Note: it needs to be said that Aweber has *just* rolled out a new beta upgrade called Campaigns which I would assume, aims to do some of these features. I received my invite just as I was making the switch to ConvertKit, so I haven’t tried it. It may do the trick. That said, some of the other features I dislike about Aweber are still relevant, so regardless of this new feature, I’m staying put with ConvertKit.
I totally agree about content. I have been a long advocate of this because if there is nothing on the website, then there is no reason to return. E-mail campaigns are only good to have people return to the website. Having people, come once is a waste and will probably get people to unsubscribe to your e-mails. And once they unsubscribe it is nearly impossible to get them to subscribe again to be on your list.
There are two great things about Mad Mimi. First: it's very cheap. Second, it's very easy to use. These two factors may convince users to purchase a plan. However, some users will find that there are some noticeable omissions when it come to more advanced functionality, particularly in the autoresponder and split testing department. - Chris Singleton

MailChimp always tempts me in terms of design and looks, and more over they keep adding new features, which will be helpful in your Email marketing campaign. The Best thing about MailChimp is, it’s free for first 2000 subscribers, and you will not be charged anything until you have crossed their free limit. This is useful for bloggers, who are worried about moving from Feedburner to another paid Email marketing services, as with free you have nothing to lose.
If you want to integrate with PayPal and Amazon – AWeber wins. I prefer AWeber to MailChimp, but that’s only because it lets me integrate with Google Analytics. Also, if you have affiliate marketing links on your site, MailChimp will cancel your account without notice! Nobody knows why, and MailChimp says they will assess it, but it still happens with no warning!
So, when a new person signs up to your site (via your newly created signup box), they will (after confirming their subscription) start to receive the set of emails that you have setup.  You can create as many as you want and schedule them to be sent out at different intervals (i.e. 1 a day, 1 a week, 1 a day and then another one in a month’s time, etc.).
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