The usability of most of the site is actually not bad; I even like the design look and feel. However, the signup process is where I had (and am still having) trouble with. Just simply getting a reply from them on anything takes hours and hours, but when you look search usability and mailchimp.com, they are all kinds of busy writing blogs about their mobile usability testing and how great they are. So they are so focused on their mobile they forgot that the #1 focus should be getting new users fast, and keeping them with good support… what a JOKE! Mailchimp.com is usability and customer support FAIL!
The problem is that your list is so big (both long and we were working with a lot of columns and a few equations) that Excel on my computer couldn’t handle it. I have a ton of memory on my computer, but it wasn’t sufficient. For example, when I tried a simple task like sorting the list, it would take several minutes to process the operation. I would literally click ‘Sort’ and then go and work on another task for a while.
So glad you stopped by and Congratulations on your new business! This truly is the time to be successful online. I agree Aweber has the best reports, there are so many ways to slice, dice and dissect the data to help your burgeoning business grow. I think people who have large lists would benefit even more from all the ways the data can be analyzed and how you can segment and streamline your lists. And compared to others, it’s inexpensive which means you can focus that cash outlay somewhere else if needed. That really is a huge help to those of us just starting out. I mean, who doesn’t like saving money? Let me know how I can help you get your business going, I’d love to help!
Pop up form – Perhaps the most “in-your-face” option, these types of forms have a high likelihood of conversion. A pop up form appears over your web page and gives more attention to convey the value of your list. Many sign up form creation tools will allow you to customize the length of time at which a pop up form appears on your site (we recommend ~45 seconds, but testing is key).
One of the challenges I’ve had with email marketing is figuring out exactly what to offer and when. I’ve tried the pretty HTML newsletter, but it felt like overkill at times and a little dated (there are of course a few awesome ones out there, but it just never felt like me). I tried taking an ‘e-letter’ approach but felt overwhelmed with creating original content for the newsletter on top of the blog. And more recently, I’ve simply been sending out broadcasts when a new blog or podcast is published. And this is all fine.

This is where you can see the list of subscribers. For those who are moving from Aweber, GetResponse, or any other email service provider, you can import your existing subscribers. When you are importing, ensure that you add tags to segment your list. For example, in my case, I imported my list from Gumroad & tagged them as Gumroad buyers.  (You can refer to this help guide to learn more about importing email subscribers to ConvertKit.)


One thing that one must not forget is also integration with your existing website. If your running on Joomla, WordPress, Drupal or such likes, better you find how the user integration will go with your CMS and one of those email services. You don’t want the client to have to register for your autoresponder on one form and then have to register a second time for your website! You may find that plug-ins to do such things might restrict your choice, check it out first or consult with your webmaster!


I have been on your list for some time now and I always pay special attention to your updates! The earnings potential you have given me is unbelievable. And I have recommended your products to some of my family members and they are now starting to see profits on their websites. (we are a family business!) I recommend this to anyone who is beginning in internet marketing. It is very simple to do. Every thing you need to know is already done for you. - Dave Osmonson
Alex GetResponse is a good service too. They have a smaller customer base than MailChimp or Aweber but they are definitely on the right track. You should consider your own options that will help you decide. For example, pricing, growth, support, reliability, deliverability, spam filters, etc. Make a list of these factors to compare on your own, you will also find such analysis around the web but those analysis could be biased towards one of the service. So you better do it on your own.
A very informative post. I really liked the offer of the free guide to e-mail marketing near the beginning of the article. I’ve already downloaded it and plan to study it at first opportunity. The overall review was concise and to the point. Great information about Aweber. By not giving them a 10/10 and pointing out the flaws, it makes me want give them a try when I’m ready for e-mail marketing.

One time, a long time ago, I was having trouble trying to create a customized email Opt-In box for a client. He wanted some crazy thing created by someone on Fiverr to be in the box. The customer support when over and above what could possibly be expected of them to make it work. The guy I was talking to had to give the project over to one of their tech / coding experts to fix the problem and he did. I was truly impressed.
AWeber is pretty close-lipped about their security measures; while there is a very short section on security in the company’s privacy policy inviting readers to contact the company for details, I did precisely that and was simply told they couldn’t discuss security measures for security reasons. (I find the argument unconvincing, given the basic security information freely available on competitors’ sites.)
I am a consultant in the Home Based Business Industry. My passion for helping others succeed in there business is what I love... The huge value you bring with your professional products is incredible. I recommend and share your products and training with my team and other serious Business owners. It has helped my business and affiliates take it to the next level. Your customer for life! - Dale Copenhaver

You get my drift? The numbers are a bit rough (you might convert less) but it is the idea behind it that works. You don’t even have to have your own product. As long as you are providing your readers with high quality products that you use yourself then you are going to be adding value to their lives. And that is a vital element of making a sale. Aweber allows you to do all this without touching a thing.

When it comes to another significant feature, email deliverability, both AWeber and GetResponse perform the same way. Both of them claim and offer about 99% email deliverability rate. The email deliverability option finds out whether or not any spam elements are present in the mails that you send. When you use either of these email delivering services, their spam checkers check your emails automatically and assign a spam score to them so that you can find out whether your emails will be marked as Spam by different ISPs.
And that was that. I didn’t really get any help afterwards, but I trusted that most of them were getting through because my broadcasts were being replied to, and I just hoped it was just some bug or internal error and not actually brakes being put on my emails. I was again, appreciative of the quick call to attention, but was still left hanging a little.
Like I said, most ESP (email service providers) have the capability of creating automated email workflows. So, instead of getting an email subscriber and initially sending them one or two emails, before getting distracted and forgetting all about them, you can be sure that you have emails sent to them over the course of a few days, weeks, months etc. with email automation.

AWeber finds a healthy balance between ease of use and robust functionality. There are some nice features — particularly in the autoresponder realm — but navigation is intuitive enough that I was able to perform basic tasks without looking up tutorials. When I did find myself at a loss and turned to the online help resources, I was quite impressed with the range and scope of guidance available.
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